How to Order?

HOW IT WORKS

Pre-Order Your Custom Handmade Crochet Bag

At Chulas, we believe in creating a unique, personalized experience for each customer. To pre-order your custom handmade crochet bag, follow these simple steps:

  1. Choose Your Material and Colors: Explore our options and select the material and color combinations that speak to your style.
  2. Upload Your Photo: If you have a specific design or idea in mind, upload a photo to help us visualize your creation.
  3. Submit Your Order: Once you've made your selections, submit your order, and we’ll take care of the rest.

What Happens Next?

Once we receive your order, we will email you within 1–2 days with a detailed quote. During this time, we’ll discuss your ideas and specifications to ensure we bring your vision to life. Once you approve the quote, we will begin crocheting your bag.

Use it for any occasion:

  • Birthday
  • Christmas
  • Wedding
  • Engagement
  • Anniversary
  • Mother's/Daugther's day
  • Or any other event
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FAQ's About Customizing Chulas

Can I request a refund or return for a personalized bag?

Due to the custom nature of our wallets, we are unable to offer refunds or returns once the order has been completed. However, if there is any issue with your wallet, such as a defect in material or workmanship, please contact us and we will work with you to find a suitable solution. Your satisfaction is our priority.

Is there an additional cost to create a custom design that is not in the catalog?

The cost may vary depending on the complexity of the design and the materials required. We will provide you with a detailed quote once we have discussed your ideas and specifications. Our goal is to ensure that you receive a unique portfolio that fits your vision and budget.

What kind of materials do you use for the bags?

Our bags are made with high-quality materials that reflect the tradition and authenticity of Trinidadian crochet. We use durable and sustainable yarns, carefully selected to ensure that your bag is both beautiful and durable. Each material is chosen to honor the artisanal techniques we use: Cotton, Jute, Polyester Rope and Acrylic Thread.

Can I choose a different material for my custom Chula?

Yes, of course! We are open to working with different materials according to your preferences. Please note that choosing a different material may affect the final price of the bag. All of this will be explained and detailed in the quote we will provide you before starting production, to ensure that you are completely satisfied with your order.